Refund Policy
Effective date: October 16, 2026 • Last updated: October 16, 2026
PYNOV offers subscription-based access to AI-assisted Pinterest content creation, planning, metadata, scheduling, and integration tools. Because AI generation and infrastructure usage may create real processing costs, refunds are reviewed carefully.
Need billing review?
Email Billing Review1. Subscription Cancellation
You may cancel a subscription at any time. After cancellation, access generally continues until the end of the current paid billing period unless otherwise stated in the product interface or Stripe billing portal.
2. Billing Errors
If you believe you were charged in error, contact support as soon as possible. Verified duplicate charges, incorrect plan charges, or technical billing mistakes may be eligible for correction or refund.
3. AI Usage and Credit Consumption
AI generation, premium enhancement, image processing, and external API calls may consume credits or usage quota. Refunds are generally not provided for used AI credits, generated outputs, or dissatisfaction with a result after successful processing. Users should review and test workflows before relying on them for business outcomes.
4. No Guaranteed Business Results
PYNOV does not guarantee traffic, saves, clicks, rankings, sales, affiliate commissions, virality, or Pinterest approval outcomes. Lack of business results is not by itself a basis for refund.
5. Requesting Review
Send refund or billing review requests to legal@getpynov.com within 60 days of the charge. Include your account email, charge date, plan, and reason for review. We will respond within 10 business days. We may request additional information to verify the issue.